Activate self-healing » Privacy policy Store regulations Returns Policy

Store regulations

Returns Policy

Personal data - The administrator of your personal data within the meaning of the provisions on the protection of personal data is Marcin Zuba, running a business under the name "ZUBSON", ul. Pdgórna 9 89-333 Osiek nad Notecią - NIP: 7642500222, REGON: 386571999

The purposes, legal grounds and period of personal data processing are indicated separately for each purpose of data processing.

Right. The GDPR grants you the following potential rights related to the processing of your personal data:

the right to access personal data, the right to rectify personal data, the right to delete personal data, the right to limit the processing of personal data, the right to object to the processing of personal data, the right to transfer data, the right to lodge a complaint with the supervisory authority, the right to withdrawal of consent to the processing of personal data, if you have given such consent. The rules related to the implementation of the indicated rights are described in detail in art. 16-21 GDPR. I encourage you to familiarize yourself with these regulations. For my part, I consider it necessary to explain to you that the above-mentioned rights are not absolute and you will not be entitled to all activities related to the processing of your personal data. For your convenience, I have made every effort to indicate your rights as part of the description of individual personal data processing operations.

I emphasize that you always have one of the rights indicated above - if you believe that I have violated the provisions on the protection of personal data when processing your personal data, you can lodge a complaint with the supervisory body (President of the Office for Personal Data Protection).

You can always ask me to provide you with information about what data I have about you and for what purposes I process it. Just send a message to contact - marcinzubson@gmail.com. However, I have made every effort to ensure that the information you are interested in is comprehensively presented in this privacy policy. You can also use the e-mail address provided above in case of any questions related to the processing of your personal data.

Security. I guarantee you the confidentiality of any personal data provided to me. I ensure that all security and personal data protection measures required by the provisions on the protection of personal data are taken. Personal data is collected with due diligence and properly protected against access by unauthorized persons.

data recipients. Your data may be processed by my subcontractors, i.e. entities whose services I use to process data and provide services to you or fulfill orders in the online store.

Bluehost Endurance International Group, 10 Corporate Drive, Suite #300, Burlington, MA 01803 - to store personal data on the server, MailChimp, The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA – in order to use the mailing system under which the data of newsletter subscribers are processed, Fakturownia Sp. z o.o., ul. J. Smulikowskiego 6/8, 00-389 Warsaw - in order to use the invoicing program in which the data of the persons for whom the invoice is issued is processed, Better Profits Michał Jaworski with its registered office in Kazimierz Biskupi (62-530), ul. Bielawy 22, NIP: 6652630138, REGON: 301720371 - in order to fulfill orders and send them to customers. All entities to whom I entrust the processing of personal data guarantee the use of appropriate measures for the protection and security of personal data required by law.

Purposes and processing activitiesUser account. When creating a user account, you must provide the data necessary to create an account, such as e-mail address, name and surname, address details, telephone number. Providing data is voluntary, but necessary to set up an account. As part of editing your account details, you can enter your further details.

The data provided to me in connection with setting up an account are processed in order to set up and maintain an account on the basis of an agreement for the provision of electronic services concluded by registering an account (Article 6(1)(b) of the GDPR).

The data contained in the account will be processed for the duration of the account's functioning. When you decide to delete your account, I will also delete the data contained in it. Remember, however, that deleting an account does not lead to the deletion of information about orders placed by you using the account.

You can rectify the data contained in your account at any time. You can also decide to delete your account at any time. You also have the right to transfer data referred to in art. 20 GDPR.

Orders. When placing an order, you must provide the data necessary to complete the order, such as name and surname, billing address, e-mail address, telephone number. Providing data is voluntary, but necessary to place an order.

The data provided to me in connection with the order are processed in order to perform the order (Article 6(1)(b) of the GDPR), issue an invoice (Article 6(1)(c) of the GDPR), include the invoice in my accounting documentation (Article 6(1)(c) of the GDPR), 6(1)(c) of the GDPR) and for archival and statistical purposes (Article 6(1)(f) of the GDPR).

Order data will be processed for the time necessary to complete the order, and then until the expiry of the limitation period for claims under the concluded contract. In addition, after this period, the data may still be processed by me for statistical purposes. Also remember that I am obliged to store invoices with your personal data for a period of 5 years from the end of the tax year in which the tax obligation arose.

In the case of order data, you cannot correct this data after the order has been completed. You also cannot object to the processing of data and demand the deletion of data until the expiry of the limitation period for claims under the concluded contract. Similarly, you cannot object to the processing of data and request the deletion of data contained in invoices. After the expiry of the limitation period for claims under the concluded contract, you can, however, object to my processing of your data for statistical purposes, as well as demand the removal of your data from my database.

In relation to data on orders, you also have the right to transfer data referred to in art. 20 GDPR.

newsletter. If you want to subscribe to the newsletter, you must provide me with your e-mail address via the newsletter subscription form. Providing data is voluntary, but necessary to subscribe to the newsletter.

The data provided to me when subscribing to the newsletter is used to send you the newsletter, and the legal basis for their processing is your consent (Article 6(1)(a) of the GDPR) expressed when subscribing to the newsletter.

The data will be processed for the duration of the newsletter, unless you unsubscribe earlier, which will remove your data from the database.

You can correct your data stored in the newsletter database at any time, as well as request their removal by unsubscribing from the newsletter. You also have the right to transfer data referred to in art. 20 GDPR.

Webinars. If you want to take part in a webinar that I organize, you must provide me with your personal data, such as your e-mail address and name. Providing data is voluntary, but necessary to participate in the webinar.

The data provided to me in connection with participation in the webinar is used to organize the webinar, and the legal basis for their processing is your consent (Article 6(1)(a) of the GDPR) resulting from the registration for the webinar.

You can correct your data saved in the webinar system at any time, as well as request their removal. You also have the right to transfer data referred to in art. 20 GDPR.

Complaints and withdrawal from the contract. If you submit a complaint or withdraw from the contract, you provide me with personal data contained in the complaint or declaration of withdrawal from the contract, which includes: name and surname, address, telephone number, e-mail address, bank account number. Providing data is voluntary, but necessary to submit a complaint or withdraw from the contract.

The data provided to me in connection with the submission of a complaint or withdrawal from the contract are used to implement the complaint procedure or the procedure for withdrawing from the contract (Article 6(1)(c) of the GDPR).

The data will be processed for the time necessary to carry out the complaint procedure or withdrawal procedure. Complaints and declarations of withdrawal from the contract may also be archived for statistical purposes.

In the case of data contained in complaints and declarations of withdrawal from the contract, you cannot correct this data. You also cannot object to the processing of data and demand the deletion of data until the expiry of the limitation period for claims under the concluded contract. After the expiry of the limitation period for claims under the concluded contract, you can, however, object to my processing of your data for statistical purposes, as well as demand the removal of your data from my database.

Comments. If you want to add a comment on the blog, you must fill out the form and enter your e-mail address and name. Providing data is voluntary, but necessary to add a comment.

The data provided to me when adding a comment is used to send you a newsletter, and the legal basis for their processing is your consent (Article 6(1)(a) of the GDPR) resulting from adding a comment.

The data will be processed for the duration of the comments on the blog, unless you ask for the comment to be removed, which will remove your data from the database.

At any time, you can correct your data assigned to the comment, as well as request their removal. You also have the right to transfer data referred to in art. 20 ROO.

Email contact. By contacting me via e-mail, including sending an inquiry via the contact form, you naturally provide me with your e-mail address as the sender's address. In addition, you can also include other personal data in the content of the message. Providing data is voluntary, but necessary to make contact.

In this case, your data is processed in order to contact you, and the basis for processing is art. 6 sec. 1 lit. a GDPR, i.e. your consent resulting from initiating contact with me. The legal basis for post-contact processing is the justified purpose of archiving correspondence for internal purposes (Article 6(1)(c) of the GDPR).

The content of correspondence may be archived and I am not able to clearly determine when it will be deleted. You have the right to request a history of correspondence that you conducted with me (if it was archived), as well as to request its removal, unless its archiving is justified due to my overriding interests, e.g. defense against potential claims on your part.

Cookies and other tracking technologies My website, like almost all other websites, uses cookies.

Third party cookies. My website, like most modern websites, uses functions provided by third parties, which involves the use of cookies from third parties. The use of these types of cookies is described below.

Google Analytics. I use the Google Analytics tool provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. I carry out activities in this area based on my legitimate interest, consisting in creating statistics and analyzing them in order to optimize my websites.

Google Analytics automatically collects information about your use of my website. The information collected in this way is most often transferred to a Google server in the United States and stored there.

Due to the IP anonymization I have activated, your IP address is shortened before forwarding. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not combined with other Google data.

Due to the fact that Google LLC is based in the USA and uses technical infrastructure located in the USA, it joined the EU-US-Privacy Shield program in order to ensure an adequate level of protection of personal data required by European regulations. As part of the agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified by the Privacy Shield.

You can prevent the recording of data collected by cookies regarding your use of my website by Google, as well as the processing of this data by Google, by installing the browser plug-in available at the following address: https://tools.google.com/dlpage/gaoptout .

As part of Google Analytics, I also collect demographic data and data on interests. As part of the cookie settings directly from my website, you can decide whether you agree to collect such data about you or not.

If you are interested in details related to data processing under Google Analytics, I encourage you to read the explanations prepared by Google: https://support.google.com/analytics/answer/6004245.

Facebook Pixel. I use marketing tools available on Facebook and provided by Facebook Inc., 1601 S. California Ave. Palo Alto, CA 94304, USA. As part of these tools, I direct ads to you on Facebook. I carry out activities in this area based on my legitimate interest in the form of marketing my own products or services.

In order to target you with ads personalized in terms of your behavior on my website, I have implemented Pixel Facebook as part of my pages, which automatically collects information about your use of my website in terms of pages viewed. The information collected in this way is most often transferred to a Facebook server in the United States and stored there.

The information collected as part of Pixel Facebook is anonymous, i.e. it does not allow me to identify you. I only know what actions you took on my site. However, I inform you that Facebook may combine this information with other information about you collected as part of your use of Facebook and use it for its own purposes, including marketing. Such Facebook activities are no longer dependent on me, and you can find information about them directly in Facebook's privacy policy: https://www.facebook.com/privacy/explanation. You can also manage your privacy settings from your Facebook account.

Due to the fact that Facebook Inc. is based in the USA and uses technical infrastructure located in the USA, has joined the EU-US-Privacy Shield program in order to ensure an adequate level of protection of personal data required by European regulations. As part of the agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified by the Privacy Shield.

As part of the cookie settings available from my website, you can decide whether you agree to my use of Pixel Facebook in your case or not.

Social tools. My websites use plugins and other social tools provided by social networking sites, such as Facebook, Twitter, Instagram, Google, LinkedIN.

By displaying my website containing such a plug-in, your browser will establish a direct connection with the servers of social network administrators (service providers).

1 Definitions
Postal address - name and surname or name of the institution, location in the city (in the case of a city divided into streets: street, building number, flat or apartment number; in the case of a city not divided into streets: name of the city and real estate number), postal code and city.

Complaint address: "Marcin Zuba, ul. Podgórna 9, 89-333 Osiek nad Notecią, NIP: 7642500222, REGON: 386571999

e-mail: marcinzubson@gmail.com

Proof of purchase - invoice, bill or receipt issued in accordance with the Act on tax on goods and services of March 11, 2004, as amended and other applicable laws. Product card - a single subpage of the store containing information about a single product. Customer - an adult natural person having full legal capacity, a legal person or an organizational unit without legal personality and having legal capacity, making a purchase from the Seller directly related to its business or professional activity. Civil Code - Civil Code Act of April 23, 1964, as amended changes. Code of good practice - a set of rules of conduct, in particular ethical and professional standards referred to in Article 2 point 5 of the Act on counteracting unfair market practices of August 23, 2007, as amended. Consumer - an adult natural person with full legal capacity, making a purchase from the Seller not directly related to its business or professional activity. Shopping cart - a list of products offered in store products based on the Buyer's choices. Buyer - both the Consumer and the Customer. ODR Internet platform - an EU website operating on the basis of Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on the online settlement system consumer disputes and amendments to Regulation (EC) No. 2006/2004 and Directive 2009/22/EC and available at https://webgate.ec.europa.eu/odrPayment - method of payment for the subject of the contract and delivery listed in §2 of this of the Regulations. Authorized entity - an entity authorized to out-of-court resolution of consumer disputes ch within the meaning of the Act on out-of-court resolution of consumer disputes of September 23, 2016, as amended. Consumer law - the Act on consumer rights of May 30, 2014. Product - the minimum and indivisible quantity of items that may be the subject of the order and which is specified is in the Seller's store as a unit of measurement when determining its price (price/unit). Subject of the contract - products and delivery being the subject of the contract. in the store. Register of UOKiK - a register of authorized entities kept by the Office of Competition and Consumer Protection on the basis of the Act on out-of-court resolution of consumer disputes of September 23, 2016, as amended and available at: https://uokik.gov.pl/rejestr_podmiot_uprawonych. ... Item - a movable item that may be or is the subject of the contract .Shop - an internet service available at the address: kurs.odkelneradomilionera.pl, through which the Buyer may place an order. Seller: "Marcin Zuba", ul. Podgórna 9, 89-333 Osiek nad Notecią, NIP: 7642500222, REGON: 386571999

BANK ACCOUNT:

System - a set of cooperating IT devices and software, ensuring processing and storage, as well as sending and receiving data via telecommunications networks using a terminal device appropriate for a given type of network, commonly referred to as the Internet. Completion date - the number of hours or days indicated on the product card working days - applies only to domestic shipments. Foreign shipments are not carried out. Contract - a contract concluded outside the business premises or remotely within the meaning of the Act on Consumer Rights of May 30, 2014 in the case of Consumers and a sales contract within the meaning of Art. 535 of the Civil Code of April 23, 1964 in the case of Buyers. Defect - both a physical defect and a legal defect. Physical defect - non-compliance of the item sold with the contract, and in particular if the item: it does not have properties that a thing of this type should have due to the purpose specified in the contract or resulting from circumstances or intended use; it does not have properties the existence of which the Seller assured the Consumer; was delivered to the Consumer in an incomplete state; in the event of incorrect installation and activation, if these activities were performed by the Seller or a third party for whom the Seller is responsible.

2 General conditions
The contract is concluded in Polish, in accordance with Polish law and these regulations. The place of delivery of the item must be in the territory of the Republic of Poland. The Seller is obliged and undertakes to provide services and deliver items free from defects. The prices provided by the Seller are expressed in Polish currency and are gross prices (including VAT). Product prices do not include the cost of delivery, which is specified in the delivery price list. All terms are calculated in accordance with art. 111 of the Civil Code, i.e. the period marked in days ends with the end of the last day, and if the beginning of the period marked in days is a certain event, it is not taken into account when calculating the date of the day on which the event occurred. provisions of the contract in order to gain access to this information in the future in the form of: order confirmation by sending to the e-mail address provided: order, pro forma invoice, information on the right to withdraw from the contract, these regulations in pdf version, model withdrawal form from the contract in pdf version, links for self-downloading of the regulations and model withdrawal from the contract; attaching to the completed order, sent to the indicated place of delivery of printed items: proof of purchase, information on the right to withdraw from the contract, these regulations, a model withdrawal form. guarantees known to him ch by third parties for products in the store. Payments are handled by PAYPRO S.A. Company address: 60-327 Poznań, ul. Kanclerska 15 NIP: 779-236-98-87, REGON: 301345068, KRS No. 0000347935, payment service operator Przelewy24.

In the case of credit card payments, the following types of cards are available in the Store: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro. The Seller does not charge any fees for communication with him using means of remote communication, and the Buyer will bear its costs in the amount from the contract it has concluded with a third party providing it with a specific service enabling remote communication. version 10 or newer, Safari with the latest versions of JAVA and FLASH installed, on screens with a horizontal resolution above 1024 px. The use of third-party software affecting the functioning and functionality of browsers: Internet Explorer, FireFox, Opera, Chrome, Safari may affect the correct display of the store, therefore, in order to obtain full functionality of the store, all of them must be turned off.

The buyer may use the option of remembering his data by the store in order to facilitate the process of placing another order. For this purpose, the Buyer should provide the login and password necessary to access his account. The login and password are a string of characters set by the Buyer, who is obliged to keep them secret and protect against unauthorized access by third parties. The buyer has the option of viewing, correcting, updating data and deleting the account in the store at any time. The seller adheres to the code of good practice. personal and other rights of third parties, use the store in a way that does not interfere with its functioning, in particular by using specific software or devices, refrain from taking actions such as: sending or posting unsolicited commercial information (spam) within the store, using the store in a way that is not burdensome for other Buyers and for the Seller, use any content posted in the store only for personal use, use the store in a manner consistent with the provisions of the law in force in the territory of the Republic of Poland, the provisions of the regulations, as well as with the general principles ami netiquette.

3 Conclusion of the contract and implementation
Orders can be placed 24 hours a day. In order to place an order, the Buyer should perform at least the following steps, some of which may be repeated many times: adding a product to the basket, selecting the type of payment, placing an order in the store by using the "Order and pay" button. The conclusion of the contract with the Consumer takes place at the time of placing the order. The execution of the Consumer's order payable via the electronic payment system takes place after the Consumer's payment is credited to the Seller's account or in the case of card payments from the moment of obtaining positive authorization, which should take place within 30 days of placing the order, unless The consumer was unable to fulfill the service through no fault of his own and informed the Seller about it. The conclusion of the contract with the Customer takes place upon acceptance of the order by the Seller, about which he informs the Customer within 48 hours of placing the order. electronic payments takes place after the conclusion of the contract and the Customer's payment is credited to the Seller's account. The execution of the Customer's order may depend on the payment of all or part of the order value or obtaining a trade credit limit of at least the value of the order.

§4 Right to withdraw from the contract
The consumer is entitled pursuant to art. 27 of the Consumer Law, the right to withdraw from a distance contract without giving any reason and without incurring costs, except for the costs specified in art. 33, art. 34 Consumer Rights .

The deadline for withdrawing from a distance contract is 14 days from the moment of handing over the item, and to meet the deadline it is enough to send a statement before its expiry. in a form in accordance with the Consumer Law. The Seller will immediately confirm to the Consumer by e-mail (provided when concluding the contract and a different one if it was provided in the submitted statement) receipt of the declaration of withdrawal from the contract. In the event of withdrawal from the contract, the contract is considered void.

The consumer is obliged to return the item to the Seller immediately, but not later than 14 days from the date on which he withdrew from the contract. To meet the deadline, it is enough to send back the item before its expiry. The consumer does not bear the costs of delivering digital content that is not recorded on a tangible medium, if he has not agreed to the performance before the deadline to withdraw from the contract or has not been informed about the loss of his right of withdrawal from the contract at the time of giving such consent or the trader has not provided confirmation in accordance with Art. 15 sec. 1 and art. 21 sec. 1. Consumer Law.

In order to make a return, the Consumer must write an e-mail to contact marcinzubson@gmail.com and provide their e-mail address used to purchase the course/courses, name and surname and name of the Facebook profile used to join groups for students.

The Seller shall promptly, not later than within 14 days from the date of receipt of the declaration of withdrawal from the contract submitted by the Consumer, return to the Consumer all payments made by him, including the costs of delivering the item to the Consumer, and if the Consumer has chosen a delivery method other than the cheapest usual delivery method offered by Seller, the Seller will not reimburse the Consumer for additional costs in accordance with Article 33 of the Consumer Law. The Seller shall refund the payment using the same method of payment as used by the Consumer, unless the Consumer expressly agreed to a different payment method that does not involve any costs for him . If it is necessary to return funds for a transaction made by the customer with a payment card, the seller will refund the funds to the bank account assigned to the Consumer's or Customer's payment card.

The Seller may withhold the reimbursement of the payment received from the Consumer until receipt of the item back or delivery by the Consumer of proof of its return, depending on which event occurs first. Pursuant to Article 38 of the Consumer Law, the Consumer is not entitled to withdraw from the contract: the price or remuneration of which depends on fluctuations in the financial market over which the Seller has no control, and which may occur before the deadline for withdrawing from the contract; in which the subject of the service is a non-prefabricated item, manufactured according to the consumer's specifications or serving to satisfy his individual needs; delivery of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the Consumer before the deadline to withdraw from the contract and after informing him by the entrepreneur about the loss of the right to withdraw from the contract; for the delivery of newspapers, periodicals or periodicals letters, with the exception.

6 COMPLAINTS AND METHODS OF RESOLVING DISPUTES 1. The customer has the right to submit a complaint. 2. A complaint may be submitted in particular when: 2.1. The customer will not receive a link to the Ebook and information on how to download it within 12 hours of making the payment. 2.2. the received Ebook file turns out to be damaged or its playback on the appropriate device will not be possible. 3. The customer may submit complaints in writing by sending complaints to the address of the Seller or in electronic form by sending a message to the e-mail address marcinzubson@gmail.com. 4. The store will inform the customer about the method of considering the complaint within 14 days from the date of its receipt by sending a return e-mail. 5. In the case of a positive consideration of the complaint, the Store will immediately, but not later than within 14 days, replace the E-book with a defect-free one or return the equivalent of the price paid to the Customer. If the Customer does not indicate a different form - the payment will be returned in the form in which the Customer made it. 6. Complaints should be submitted within one year from the date of the first download of the Ebook. Complaints submitted after this period are not considered. 7. The consumer has the option of using an out-of-court method of dealing with complaints and pursuing claims. 8. Detailed information on the possibility for the Consumer to use out-of-court methods of dealing with complaints and redress as well as the rules of access to these procedures are available at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Inspectorates of the Trade Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/ http://www.uokik.gov.pl/wazne_adresy.php.

According to the Terms and Conditions of the MZUBA.COM store, digital products purchased on this site, after the acceptance of the terms and providing the required consents, are non-refundable. The content sold here is protected by copyright law.

For the purchase of non-digital goods, the following rules apply:

### Warranty and Service
Products sold in our store come with the manufacturer's warranty. If a defect is found in the warranty-covered equipment, please contact the nearest service center, as indicated in the warranty card or on the manufacturers' websites. This is a quick complaint process that ensures the equipment is repaired in the shortest possible time.

**Note**: Please retain your proof of purchase (receipt or invoice) and the original packaging until the warranty period ends, as these are necessary for making warranty claims.

### Complaints
If the purchased product has factory defects or does not match the description, please follow this complaint procedure:

1. Send the product you wish to return along with a written statement describing the reasons for the complaint, the desired form of compensation, as well as your return address and bank account number for a refund (depending on the decision made by the store).
2. Within 14 days of receiving the parcel, we will inform you by email or phone about the result of the complaint process.
3. If the complaint is approved, within 7 business days of the decision, we will compensate your costs by repairing the product, sending a new one, or refunding the money.
4. If the complaint is deemed unjustified, we will provide a detailed explanation of our decision and return the product at our expense within 30 business days. In case of payment by credit card, the refund will be processed to the card.

For any questions, feel free to contact us at: marcinzubson@gmail.com. We will provide instructions on how to quickly and easily handle the complaint.

### Product Returns
According to the applicable regulations, within 10 calendar days from the delivery date of the ordered goods, you have the right to return them without providing a reason, under the general rules governing distance contracts. This applies exclusively to consumer sales, meaning it applies only to sales made to individuals purchasing for purposes not related to professional or business activity.